Toys R Us online return question

smiley2

Apparently TRU's online return is only 30 days.   Has anyone tried to return something beyond that and had any luck?  I have a $50 Bundle Me that I completely don't need- it's been 6 weeks and I'm wondering if I should just ship it back and see what happens?

I guess otherwise I can hock it on EBay (and take a hit I'm sure).

AZ_Erica

If they sell it at babies r us i would try and return it there.  you will get store credit but we have had really good luck with them and their return policy for baby things.

smiley2

I actually tried BRU tonight and they wouldn't take it back.  They say it's an online item only (I did buy it online since none of the TRU's are close to me).

AZ_Erica

Hmm, do you have any other babies r us's around?  I know we took back an online only item there, but our store seems to be very liberal with their returns.  I might try and call another store, or possibly talk to a manager.

smiley2

Not really.  I live in a pretty big city and stores like BRU and TRU are waaaay out of the city.   Maybe I'll call them Monday and see what I can figure out?  Such a bummer- I just figured they followed the 90-day return policy that I wasn't rushing.  Booo.