TTC after 35

Vent- Inappropriate comment from Insurance CSR

Ugg, just got off the phone for what seems like the 90th time with my insurance company over claims they processed incorrectly. The Customer Service rep says boy they're really putting you through the ringer aren't they (umm don't you work for this company, why would you say that) then she says, "yeah I went through all that fertility stuff and then finally I said forget it, whatever happens happens and left it up to God" WTF!!!! Was she trying to make me feel better or perhaps sympathize with her so I could forget that they've been giving me the run around for three months now!!!

I'm basically shaking right now I'm so angry, and she also tried to tell me any preauthorization for June- Sept period was denied. I'm sorry but I have little faith in someone who reads my back my policy summary over the phone while they try to figure out my claims. She's knew about as much as I did about it..I need a martini.. or just a shot of tequila..

nate and teddy
Me 41 DH 46  Not actively ttc, surprise BFP on 1/6/11! 4/1/11 m/c our sunshine at 16wks after complications from CVS test. TTC #2 **5th cycle 12/6/11 BFP! Missed m/c at 9 weeks 1/21/12, trisomy 14. Two Chemical PG 3/12&7/12
** BFP 8/16/12 beta #1 148! beta#2 407 beta #3 4000 u/s 9.10 1 lovely hb 126, Baby Boy is due 04/28/13!!
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Re: Vent- Inappropriate comment from Insurance CSR

  • Ugh-- I hate when people tell me to leave it up to God. I'm not into organized religion for myself, but last time I checked, "God helps those who help themselves."

    Pay the FN claim and shut the EFF up! 

    Go have that martini, Dear-- you have EARNED it!

    *********************************************************************************************

    "You have to do your own growing no matter how tall your grandfather was." 
            -- Abraham Lincoln
     

                               Me:39  MH:39 
    DD born 6/1/2013 after 15 months of TTC with one loss.    
    TTC #2: BFP 4/22 but stalled growth and no HB at 9w3d on 5/30        

    <a href="http://www.fertilityfriend.com/home/3a2798" style="font-size:smaller;" >
    <br /> My Ovulation Chart</a>

  • Did she give you a reason as to why your claims were denied?  I would definately talk to her supervisor.  Don't worry, it does get better.  My insurance used to make me cry on a daily basis.  Now, I have no problems at all.
    BFP on IVF #2 6/29/2012. Beta #1 7/3 = 522; Beta #2 = 1180; Beta #3 = 6491 image BabyFruit Ticker
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  • Ugh, I am so sorry, I officially hate insurance company!

  • As if it's not bad enough to be dealing with insurance, but to have commentary from the CSR? Ugh.
    TTC #1 since June 2010
    Me: 36, DH: 42
    Dx: DOR and MFI

    DH: low count + very low motility; hormones all normal; Sperm DNA Frag. test = poor to fair; male karyotyping normal
    Me: FSH 13.4 + AMH 0.26 + hypothyroidism; Scratch the hypothyrodism (?); Blood clotting and immune panel all negative; endometrial biopsy normal

    IVF #1 (MDLF - Jul/Aug 2011): BFN (9R, 5M, 3F with ICSI, 3dt of 1 10-cell grade 2, no frosties)
    IVF #2 (EP-antagonist - Sep/Oct 2011): BFN (6R, 4M, 3F w/ ICSI, 3dt of 1 6-cell, 1 7-cell, grade 4s, no frosties)
    DE IVF #1 (shared cycle - June 2012): c/p (6R, 6F w/ICSI, 3dt 1 8-cell grade A- and 1 7-cell grade A-; no frosties)
    DE IVF #2 (shared cycle with new donor - Nov/Dec/ 2012): - BFP!!!!! 12/14/12. U/S on 12/27 shows twins!!!!!

    SAIFW/PAIFW
  • I work in HR and I plan on complaining to our benefits broker. The more I think about it, it was pretty inappropriate for a rep to say something to anyone with any health issue. I mean it's bad enough they have your entire health history in front of them.

    Good news is, finally connected with IVF coordinator today as well and it looks like we're a go for mid-July cycle if my body cooperates! I will be able to start as an IUI and if things look good we'll convert to IVF!!! YAY! I'm excited to have the next few weeks to live it up and hopefully right before my 40th in August we'll get some good news and if we don't you can bet I'll party for my 40th like there's no tomorrow!

    nate and teddy
    Me 41 DH 46  Not actively ttc, surprise BFP on 1/6/11! 4/1/11 m/c our sunshine at 16wks after complications from CVS test. TTC #2 **5th cycle 12/6/11 BFP! Missed m/c at 9 weeks 1/21/12, trisomy 14. Two Chemical PG 3/12&7/12
    ** BFP 8/16/12 beta #1 148! beta#2 407 beta #3 4000 u/s 9.10 1 lovely hb 126, Baby Boy is due 04/28/13!!
    Baby Birthday Ticker Ticker

  • I hope that you are keeping a notebook of who you talked to, what they said, and when they said it.  I have a very detailed report that I keep on my desk.  When I was trying to get coverage, it was really helpful.
    BFP on IVF #2 6/29/2012. Beta #1 7/3 = 522; Beta #2 = 1180; Beta #3 = 6491 image BabyFruit Ticker
  • I went thru hell with mine too, so tough. Just be persistent and play the game. Sucks the life out of you but will be worth it.

    imageimage 


     

     image 

    image 


    6/20/11 mc @ 5wks
    10/19/11 mc @ 17wks- Trisomy 18
    IUI #1 4/26/12 BFN
    Moving on to IVF in July
    37 with DOR...fabulous
    ER 7/14/12 6R 5F, ET 7/17 3 embies, beta #1 7/26: 147, beta #2 7/28: 326, beta#3 7/30: 422...ugh, beta#4 7/31: 607...hopeful, beta #5 8/2: 1280, beta #6 8/7: 7184 and u/s shows 1 possibly 2 sacs! 8/14 2 beautiful heartbeats! 9/24 we are TEAM BLUE!!!!!
    image

  • Sorry you are having such a tough time with your insurance.  I had to call my insurance company to dispute something around Mother's Day - obviously what we were discussing was IF related - at the end of the conversation my insurance rep said "I hope you have a wonderful Mother's Day" - I swear some of these insurance reps have to be missing a sensitivity chip.  I agree with others - it's awful to deal with but will be worth it in the end.

    Me 38 MH 41 - TTC since June 2010 - dx with Severe MFI. Straight to IVF with ICSI. IVF #1 - ER 06/13/12 - 9 Eggs Retrieved - 4 ICSI'd - only 2 fert. 06/15/12 - 2DT - 3 cell & 6 cell with fragmentation. Beta 06/29/12 - IVF #1 = BFN. 07/20/12 - WTF Appt -Told by our RE to quit IVF. Second Opinion from RE is good. IVF#2 - November 2012. Estradiol Pills Started 11/6. Stims start 11/16. ER 11/26 - 7 eggs retrieved - all mature. 4 fertilized with ICSI. ET 11/29 Transferred 3 embryos. Beta is 12/10. 1st Beta 81 2nd Beta 160 and 3rd beta 360!!! First U/S 12/21/12 - We saw one beautiful gest. sac. 2nd U/S is 01/04/2013 - H/B 183 02/05/13 - NT Scan - everything looks good and IT'S A BOY!  Aiden was born 08/20/2013.

    IVF #2 is in progress.  ER was 05/12/14 - 11 eggs retrieved, 8 fertilized with ICSI.  ET was 05/15/14 - we transferred 3 embryos as we did on the cycle my son was conceived.  We were able to freeze 3 embryos. Beta is scheduled for 05/26/14.  1st beta - 111.  2nd beta - 159 didn't double :( 3rd beta Friday 5/30) - not a lot of hope left. Beta # 3 is 247 - probably ectopic.  Beta # 4 is 813 - possibly vanishing multiple sydrome?  06/05/14 - 5w4days - first U/S - we see a gestational sac and yolk - still have hope!  06/17/14 - 7w1day - U/S and saw and heard the heartbeat - Finally!  06/27/14 - 8w4days - Baby and heartbeat look and sound great :)  EDD 02/01/14 and It's a boy!


     "Everything will be okay in the end. If it's not okay, it's not the end."


    image


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