Uno's

sweetmelissa0707

So we went for Uno's Chicago Grill for dinner tonight and I had a real craving for their broccoli cheddar soup. We get there, and the waitress, who was super nice,is like, "oh, I was told we are out of that, but I will go check again". So my DH is like, uh oh, pregnant lady meltdown, and we were laughing and such but I said don't worry etc, it's fine.

Meanwhile she comes back with the manager, who starts apologizing and stuff and says " we don't even have the stuff to make it right now". I said "it's okay, i'll live, blah blah.

We order, and are waiting for about 5-10 minutes, suddenly the manager comes around the corner  with a bowl of soup, it's broccoli cheese, I was like Oh my god, where/how did you get that??? He was like, we got it from Panera Bread ( A little ways down the street in the next plaza) He had sent someone to get me a bowl of broccoli cheese soup!!! I could not even believe it! Customer service is alive and well at the plymouth, ma Uno's. I wonder if he has had experience with extremely crazy pregnant women in the past and was afraid??

DM1908

Wow!!! That is so good to hear :-) Talk about customer service. What a great story.

Mrs.Pepin

That is hilarious.  And awesome, I would def go back there in the future.

smiley007

WOW! That's great!

babyluv82

wow this is amazing customer services. I am amazed because we have horrible customer services in our area.