Last night DD broke the zipper on ours. She moves a lot in her sleep. Any suggestions on what to use? I honestly thought it would last longer. We have only used it for about a month and a half.
We just use fleece pjs. The sleep sacs did not work for us and kept covering Ds' face. You could get a Swaddle Strap if your LO likes to have her legs free.
Hi there, Halo here. I'm sorry to hear that this was your experience. There's nothing more important to us at HALO than the safety and quality of our products and the babies who sleep in them. Each lot of zippers undergoes rigorous third-party testing, actually exceeding Federal safety standards to ensure their safety. However, on occasion, a zipper can fail. I'd be happy to exchange the SleepSack wearable blanket that you purchased with a replacement so that we might take a closer look at the SleepSack wearable blanket you purchased. If you'd like to proceed with the exchange, please contact HALO at sleepsack@haloinnovations.com. Thanks.
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Hi there, Halo here. I'm sorry to hear that this was your experience. There's nothing more important to us at HALO than the safety and quality of our products and the babies who sleep in them. Each lot of zippers undergoes rigorous third-party testing, actually exceeding Federal safety standards to ensure their safety. However, on occasion, a zipper can fail. I'd be happy to exchange the SleepSack wearable blanket that you purchased with a replacement so that we might take a closer look at the SleepSack wearable blanket you purchased. If you'd like to proceed with the exchange, please contact HALO at sleepsack@haloinnovations.com. Thanks.
Re: Halo Sleep Sack
Hi there, Halo here. I'm sorry to hear that this was your experience. There's nothing more important to us at HALO than the safety and quality of our products and the babies who sleep in them. Each lot of zippers undergoes rigorous third-party testing, actually exceeding Federal safety standards to ensure their safety. However, on occasion, a zipper can fail. I'd be happy to exchange the SleepSack wearable blanket that you purchased with a replacement so that we might take a closer look at the SleepSack wearable blanket you purchased. If you'd like to proceed with the exchange, please contact HALO at sleepsack@haloinnovations.com. Thanks.