Baby disappears from DEERS on 1st birthday?

BeachM

Has this happened to anyone else?  I took DS to get his flu shot today and he showed up as ineligible in their system.  Tricare is closed since it's Veteran's Day, but DH double checked his info in DEERS.  DS is totally missing from DEERS.  It's like he doesn't even exist anymore.

We just had his 1 year appointment on 11/2 and everything was fine.  The receptionist at the pedi's office said he was dropped from Tricare in October, so I'm assuming on his birthday.

DS and I have Standard and I'm still in the system.  I

Lissa832

Did you register him after he was born? If he wasn't registered within a year, he will automatically be dropped. If you did register him, then it was obviously an error that an be corrected on Monday. DD was dropped from Tricare. You have 60 days to register them. We were waiting on the birth cert. And SS card. We registered at like day 50, and we were told she was dropped because they didn't have her SS number. I had 60 days, but Tricare can be douches.

BeachM

Lissa832:

Did you register him after he was born? If he wasn't registered within a year, he will automatically be dropped. If you did register him, then it was obviously an error that an be corrected on Monday. DD was dropped from Tricare. You have 60 days to register them. We were waiting on the birth cert. And SS card. We registered at like day 50, and we were told she was dropped because they didn't have her SS number. I had 60 days, but Tricare can be douches.

Oh yes, he was registered.  It took several attempts at submitting his paperwork because something we had previously sent always seemed to be missing.  Who knows.  I'm honestly surprised the federal government can operate at all on most days.

pesci12

I worked in the various military treatment facilities over the last 11 years, and have never heard of this.  DEERS information does not go away.  Seriously. If an active duty member is married 5 times, all the previous spouses will still show up in DEERS.  They will show as ineligible, but they will be there.  Maybe his name was misspelled or something? 

I would go to the MPF on Monday to see what's going on.

MrsBalletStar05

I'm betting they misspelled his name or mistyped some other information! 

hunt2005

Where'd you go for the flu shot? MTF or out in town? I know I went to Walgreens once and they kept insisting they needed to input MY social for the shot... after 3 tries I made them put in my husbands and guess what, I was there. The person at the counter was new and didn't realize that we have to use the husband's social and name to find us in the system.

sweetpea2003

I guess I'll find out tomorrow (C's one year well baby is tomorrow morning).

I got dropped from DEERS when my husband hit 5 years of service after commissioning.  The only thing we could figure was that because the general commitment for a servicemember is 5 years after commissioning out of the Naval Academy... so maybe someone somewhere made a mistake in inputting things...

It was funny because he was deployed when he hit 5 years of service.  He is also an aviator so his commitment was much longer originally.  Anyway, when I called and they told me that I could only laugh.  I was like ummm... he's deployed...  I imagined them gossiping about how I was probably some dumb wife whose husband had gotten out of the Navy and run off with some hot chick under the guise of deployment.... 

Anyway, my husband went to his administrative people in his squadron and they took care of fixing it for him.  We never did figure out WHY.  But it was a simple fix.

sweetpea2003

The name thing actually isn't a bad idea.  Connor was in the system twice (at least the medical records system).  Once as Connor P.  and once as Connor Patrick.  It made it confusing because his immunization records were like a puzzle... some here, some there... everything looked incomplete.

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Ilumine

You have to remember that TRICARE does not run DEERS enrollment.  Whenever you have an issue with DEERS, talking to the TRICARE people will not fix the DEERS computer system, you need to go to your ID/DEERS office on base. 

scheti01

Shana419:

I would double-check on the name thing too, James was listed as Baby Boy (Lastname) for the majority of the first year, even though I corrected it at every visit.  GL!

walkerb4

I agree on the name thing. I've had so many screw ups, both in and out of the Army system, because my name was screwed up  (My middle name starts with an E and can be easily added to my first name and it usually is!)