I'm a little weirded out by a voice mail my pharmacist assistant left. Back story is I've been going to Walgreen's for a year to fill my BC and all other RX's. I always use drive through it's just easier with the two boys. It's always the same guy who is there. He's very nice and always asking about the boys. Well today I picked up my BC and about two hours later he called me...
The message was so so casual. To casual to be a check in from an employee, which I've never heard of.
"Hi M...This is *bob from walgreens. I was just calling to see how you are doing. Just call back if you have some free time. Talk to you later."
WTF? I tried calling back when I first got the message thinking maybe there was something wrong but there was no answer..the number didn't even lead to the walgreens answering thing. So I listened to the message again and realized there was no urgency in his voice just very casual.
Now I"m thinking he got my number from my personal information and called me. I don't think thats appropriate at all. Dh keeps asking if he's weird or could stalk me. I think that's a little extreme but still inappropriate. What would you do? Report him to the manager or just leave it alone?
I think I'm just going to switch to a local pharmacy. It's actually associated with our pediatrician's office.
Re: creeped out-- what would you do?
That is creepy. What in the world? Does he know that you are married with kids? Is he trying to hook up? Glad your DH is in on it. If he has your number, he probably has your address too! Among other things. I don't want to freak you out more.
As inconvienent as it might be to switch, I'd go to a different pharmacy. I don't know that I would call the manager at this point either, but if it continues or if something else comes of it, I might. That is just inappropriate.
Actually, I DO think you need to contact the manager. Your information is supposed to be confidential and if one of their employees is violating your trust you put in their business, then they need to know. If you still want to take your business elsewhere, that's fine, but they need to know that they have an (at best) irresponsible employee and at worst, they have a stalker on their hands.
I'd also keep the voicemail to share with the manager.
If you'd rather be safe than sorry, call the number back and see if there was, indeed, something going on with your RXs, but if he wants to just chat, then you need to let management know.
Did you see that movie with Robin Williams where he's a photo lab tech? (One Hour Photo) Creeeeepy. And that is exactly what this sounds like.
It was a message she has no idea what he really wanted. Maybe he was checking up. Our pharmacist does that. That's why I don't think she needs to call the manager. You didn't talk to him or call him back you have NO idea what he really wanted.
I say this because I'm a nurse. In a rush I've grabbed the phone (we have cell phones at work) a doctor called me direct and I was like "hey! What's up" Just on auto pilot. I certainly wasn't trying to be friendly with that doc. Maybe the machine stumped him and he got flustered.
It's possible it was innocent, taken the wrong way and you run the risk of looking like a sad married woman flattering yourself.
Ditto this. If the phone call was innocent, then at least the employee will have learned a lesson
DS 3.12.08
DD 7.11.09
DD 8.01.13
I think I'm going to leave it alone and just switch pharmacies. I might try to call today and see if there is anything wrong with my RX. But if it was a casual how are you phone call I don't know how I'd react. The information should be private.
Thanks for not making me feel like a crazy person looking for flattery. That's not the case what so ever. But I can see how it could be seen that way.
He does know I have twins. I assume he knows I'm married. I always wear my wedding ring.
This x infinity.
Twin boys born too early at 17w4d and 18w2d in February 2010
Transabdominal cerclage placed September 2010
DS born at 35w1d in February 2011
Twin girls born at exactly 36w in February 2013
This would be the only way I'd call the manager. I don't like the tattling type call for this situation. It would really suck for someone to lose their job in this economy over a misunderstanding.
Let me also state I agree with you and your feelings on this. But something in me says what if he's just an overly friendly guy trying to be nice and it was a misunderstanding. He only needs to "learn a lesson" if he was in the wrong. I would totally change pharms.
BFP #1 9/7/10, EDD 5/14/11, Violet born 5/27/11.
BFP #2 4/9/12, EDD 12/16/12, M/C Rory 4/24/12.
BFP #3 10/6/12, EDD 6/16/12., Matilda born 6/17/13.
That is creepy!!
It reminds me of the butcher at one of my local grocery stores. I only go 1-2 times per month to this store because I just buy meat there. The guy that works there is literally there every single time I go. And he talks to me every single time. I think he is just trying to be nice but it's kind of creepy because he will go out of his way to talk to me or just *happen* to be standing right where I am headed.
He has come over to me when the kids were with me and oohed and ahhed over the kids. I feel like I know the guy!
I would DEFINETLY speak with the manager.
Have you seen the movie "One Hour Photo" with Robin Williams? Watch that, and then think about if you want to report this wierd phoen call or not. I would in a heartbeat. People are CRAZY.
A misunderstanding? Are you kidding me?
If she had a crazy new prescription and he forgot to give her some info, that would merit a phone call. If he was returning her call, that would be ok too. But "hey just seeing how you're doing" after he pulled her file to get her phone number?? I'm pretty sure that's the equivalent of a HIPPA violation. Illegal. And VERY CREEPY.
This is ridiculous.
OP, I really hope you contact the manager. Can you imagine the guilt you would feel if you were watching the news and saw that 3 women had died that all went to this pharmacy? Of course, hopefully that never happens, but it's definetly a possibility.
Having family that works for Walgreens, this is a big no-no... I would alert the Pharmacy Manager for your local store but also "District" (if you fill out the online form it goes to "District" and heads roll...)..
Uh yea, hope you saved the message because this is one worth taking to the Pharmacy Manager on a playback because it likely will be HIPPA grounds for getting that person having disciplinary action...
I should also add, that I'd follow up with this first before changing pharmacies because it's entirely possible that if you give them the number and it's not an official Walgreen's number, they're automatically fired for cause... Usually if my pharmacist is calling to check up on something it's done in an INCREDIBLY professional sounding intro "Hi, this is Pamy Cist from Walgreens Pharmacy, just calling to follow up with Barb Wire about their prescription, please call back at your convenience to (pharmacy number) if you have any questions" ..
Jen....sorry for being so stupid with my responses. I should really know better.
I think she should have him fired immediately and perhaps call the police. Just to be uber safe.
You are ridiculous.
Wait, is your DH the pharmacist at her local Walgreens? Because that is the only thing that would explain your responses.
The fact you keep calling me ridiculous is ridiculous. I simply stated my opinion...if you didn't like it you didn't like it. You don't need to call names or belittle a response. It's not necessary.
I shouldn't have responded to snark with snark.
Have you tried checking if the phone number that he called from is a personal cell? I guess it would concern me more if he callled from a personal cell phone and gave you his personal cell phone number to respond to. I think I would try calling the pharmacy to see if they did have anything to talk to you about before going through the work of switching things.
If he isn't calling for a legitmate reason I would probably atleast mention it to a manager. Chances are if he's crossing the line here, it's probably happened before or could happen again.
The thing is, I never got snarky with you.
Cam 6.6.10 - Autism, Global Developmental Delay, Mixed Receptive/Expressive Communication Disorder
Ditto. I'm wondering why no one else brought this up as an option.
Sorry, I'm lurking over here but I wanted to mention a few thoughts before she goes and gets someone fired....
Overly casual message - maybe he realized he called the wrong number but it was too late to hang up and he got flustered. He also could have a boss telling him to make courtesy calls but who doesn't actually tell him what to say when he calls. I know I've left really lame voicemails (personal and business) when doing 5 other things at the same time...
No answer when you called back - did it go to any voicemail at all? Did you google the phone number? It could be a direct line that skips the recorded greeting and/or someone was on the phone so it didn't go to voicemail.
Call back (the main Walgreen's number) and ask someone else in the pharmacy or the manager if there is a reason Bob would have called you and if the phone number was one at the store. If he is up to no good and violating privacy laws, it is important that they know to protect others and you know since he has had access to your personal information. If there is an innocent explanation, you will be able to stop worrying.
She didn't reach a personal voice mail either. I think the first logical step is to contact the guy at Walgreens if possible and ask him what his message was regarding. If he doesn't have a real answer and still gives off the creepy vibe, then go to a manager. Jumping to the conclusion that he is a psycho and should be fired isn't fair. You can be safe and still take the proper steps before jumping all over him.