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April 2011 Moms
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BRU Exchange?

jlb_519jlb_519
in April 2011 Moms
Anyone know?....If I bought a Newborn pack of Pampers diapers at BRU and my LO was born too big for them, will BRU exchange them for size 1 if I don't have the receipt anymore??
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Re: BRU Exchange?

  • GenaBoBenaWifeGenaBoBenaWife member
    IME, nope, their CS sucks. I even registered there & they wouldn't do anything w/o a receipt. I would exchange @ Walmart.
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  • cpb79cpb79
    Our Customer Service is awesome. We haven't had a hard time exhanging/returning anything.
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  • chelle1980chelle1980
    I have returned lots of stuff without a receipt including a changing table. They just give me gift cards.
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  • MrsCali_BrideMrsCali_Bride member
    Do you have one of their rewards cards? If you purchased them within the last 90 days with the rewards card they can pull up the transaction that way.
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  • campbaby76campbaby76 member
    We have had no problem exchanging/returning anything.
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