I'm bummed; I asked on here if Kawaii rise snaps were tough to keep snapped; you ladies suggested I contact the company. I did, and was told, "Sorry you had that problem, it's not a common issue." It seemed pretty brusque, and I'm ticked off. With the rise unsnapped, they're enormous on my very small 9 month old.
Grrr. At least they are fairly inexpensive, but I surely can't sell them or really do anything with them.
Re: Kawaii snaps issue. (vent)
I'm assuming you bought them directly from theluvyourbaby.com? If you didn't, maybe you can talk to whatever retailer you bought from?
I'm sorry you're having a lousy experience with them, especially because I often recommend Kawaii. I love them and I have tons of them.