They lost my registry!!! How the hell does that happen? I went on to take a look at it yesterday and it was gone. Call their "help" line and what do they say "it doesn't seem to be in here." Really, Sherlock???? Now they have to send a case # to some other department to investigate!!! I am pissed! My shower is in 4 weeks, my husband is going away, and now I need to re-do my entire registry!! Not a happy camper this morning!!
Vent over!
Re: WTF Babies R us????
Very frustrating! Bed Bath and Beyond screwed up our wedding registry (didn't reset the gun after us, so another couple registered on our registry!). We had to redo the entire thing and it sucked.
Hopefully it'll be easier the second time around.
They lost my registry this month too!
I was FURIOUS and they pretty much told me the exact thing you did. "We can't seem to find it..." Duh.
Well, then I called back with my case number a week later and they told me there was nothing they could do and to go back to the store and have the folks there manually enter my lost items (since I had a list). But I had edited stuff since then...plus, I don't know if I want them to do it, what else will they screw up?
They acted like it was the 1st time this ever happened. Ha. Then they asked me dumb questions like, "are you sure you registered with us?" I was like "Yup. And when I forgot my online password, you sent it to me! And I am holding a copy of my initial registry right now!"
Grrrrr...at least I have a lot more time then you do. I would be close to losing it if my shower was in a month.