I had a major insurance "snafu" today and am thinking of abandoning St Francis despite the issue seeming to be resolved. I want to be committed in that decision, why do you like your hospital.
As far as the "snafu," I had a cyst drained. The Dr., not my regular Dr., sent the drainage for testing to the hospital. Well with our ins. this is subject to our deductible and I would not have authorized had that been explained to me prior to the procedure. However, if I had known that our plan doesn't put lab work to the ded. if it's done at an independent lab I would have told them to do so. After 6 separate calls, the insurance will be covering this misunderstanding. I did call all of the Drs we use to have them make note to NOT use the hosptial