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City Select Double w/car seat adaptors- help

I can't figure out how to fasten the our Snugrides on this thing! It seems like the only thing truly holding the carseat in place is the U-shaped bar. Where in the world do the black side bracket pieces "lock" into? Am I losing my mind? 

The customer service line is only open M-F - just thought I'd see if any other City Select users have some words of wisdom. 

Lilypie First Birthday tickers twins born at 36 wks Lilypie Second Birthday tickers

Re: City Select Double w/car seat adaptors- help

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