XP- Simplicity recall-anyone dealing w/ this?

SportsChiquita

I got the Simplicity Ellis 4-in-1 crib from Babycenter Store (back when it was still in business).  I read that Simplicity is no longer in business and the CPSC recommended people contact their original point of purchase for a refund, replacement, or store credit.  Well... since Babycenter store is no longer in business now..I'm not quite sure what to do. 

I contacted Babycenter.com (since they are still running their website) but have not received any response from them.  So if anyone here got their Simplicity crib from a store that is no longer in business..what are you doing?  Just taking it as a loss and buying a new crib or toddler bed or are you trying a different avenue to go down?

TIA!

gisellems

i would contact simplicity directly and see what they say, i bought my crib (simplicity also) at walmart in 2007 and there was a recall on that one i had so i just returned it to the store but i contacted simplicity also. they were the ones that told me to return it to the store. does babycenter have a customer service number you can call? good luck!

diamondalford

We bought ours from a friend, not sure where they got it at but we just returned it to WalMart. I never mentioned that I didn't buy it there, just told them that I had a recalled crib and wanted to return it.  Our local WalMart said they were instructed to return all of the recalls and refund a flat 90.00... You can call and see.

SportsChiquita

Hi gisellems and diamond! Thanks for your help!

giselle- I tried to call the phone number for Simplicity, but they disconnected..and unfortunately Babycenter does not have a customer service number..just an email.

diamond- Thanks for the tip!!!!!  We have 3 Walmarts in my area so I will give it a go and see if any of them will take it back. 

schelebelle

I might be wrong, but I don't remember WalMart selling the Ellis 4-in-1.  It doesn't hurt to check, though.  You may have better luck at Target.  I know they sold that model since that's where we got ours from.

I called customer service and they told me that they will be doing a store credit of $249 for that model.  I'm just hoping that they will still have the crib we want to buy in stock by the time we get there tomorrow.