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Babies: 9 - 12 Months
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Medela PISA : Zipper ripped

csweet311csweet311 member
in Babies: 9 - 12 Months

Before I contact customer service,I wanted to be sure it would be worth it?.Will they replace my backpack or do I have to pay for it? I?ve had it since December but technically only began using it daily in February. TIA!

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Re: Medela PISA : Zipper ripped

  • ~AllSmiles~~AllSmiles~
    Yes, they will send you a whole new pump with proof of purchase (a print screen of my registry was good enough). They rock!
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  • csweet311csweet311 member
    Oh,no........I bought from EBAY.......
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  • ~AllSmiles~~AllSmiles~
    Sorry, didn't see your response until a day later. If your registry is still active, you can add a pump and then mark it as purchased. Even if you can't do that, I would still call and try. They are really service-oriented and I'm sure they'll do whatever they can to help :)
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