frustrated with etsy

Mrs.BLG

I ordered DS b-day shirt from a seller on etsy. The listing said that she had a few shirt colors to choose from...orange, red, blue, gray, white.

So, I order the shirt in orange and she comes back to tell me that she doesn't have any orange shirts. Now we have been talking back and forth b/c now I can't decide what I want (I don't know what is going to look OK for the colors on the shirt). If I could have gotten the orange shirt, it would have not been a problem b/c I knew exactly what I wanted! 

I don't understand why she didn't change the listing if she didn't have the orange shirt. I was debating b/t 2 different sellers and I went with her. I should have just gone with the other one!

JessMil10

You could just have the order canceled since her listing gave false information. You ordered it because you wanted the orange shirt and she does not that it, it is her fault.

Mrs.BLG

JessMil10:

You could just have the order canceled since her listing gave false information. You ordered it because you wanted the orange shirt and she does not that it, it is her fault.

I didn't know I could cancel it since it is already paid for. How do I do that? 

JessMil10

Mrs.BLG:

JessMil10:

You could just have the order canceled since her listing gave false information. You ordered it because you wanted the orange shirt and she does not that it, it is her fault.

I didn't know I could cancel it since it is already paid for. How do I do that? 

Well, you could tell the seller to refund your money and if she will not, you could file a dispute. I know it sounds like a lot of work but she advertised something she does not have.

Recently I ordered something that needed to be customized and I did not pay until the seller contacted me and we discussed exactly what I wanted. Hope it works out for you!

Mrs.BLG

thanks for the help!