Nurseries and Baby Gear

Munire replacements?

Has anyone else ordered Munire furniture that was damaged?  I LOVE everything we got, but the hutch arrived with a chunk taken off of the top corner.  I'm just interested to see how everyone's experiences have been if they had to have a piece replaced.  I'm sure part of it depends on the store it was purchased at, but part of it will most certainly be on Munire.  (We think that the top board was cut with bad corners, which made the two end pieces have weak spots, since they were're flush... it looks pretty crooked)
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Re: Munire replacements?

  • Did you point it out to the delivery ppl or call the store immediately to report it? I would be very surprised if they did not send out a new hutch to you although you may have to wait for it of course.  I havent had to replace Munire (although I dropped something metal on my dresser the other day & took a chunk out of the bottom trim ugghhh and called Munire & tehy sent me a bottle of matching stain the next day to cover it up), but I did get a glider w/ faulty fabric and called the store that day (USA baby) and sent them a photo of it & they reordered me a new chair right away. 
    GL!
  • Our crib was missing a piece when we bought it.  The store had a replacement part in a different color wood in stock, so they gave us that one so we could put the crib together.  They ordered a part in the right color wood for us, and it came in several weeks later.  The delivery guys came by and replaced that part for us.  We were happy with how things turned out.
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