I just have to rave about this company. I have had my monitor since my DS was born and I absolutely LOVE it, it was some of the best money I spent. Now my battery is starting to die really quickly. So I called the company full prepared to buy a new monitor/battery since I have had it for over a year and it's lasted this long, and they said they will send it free of charge. I am floored, it's not very often that you find stand up companies like this anymore.