BRU shipping question.

taelir

I've actually never bought anything from BRU online, so this is still a bit new to me.

My items, according to my email, are being shipped via FedEx Ground.  There wasn't a tracking number in the shipping confirmation though.

Do they send a separate email with the tracking numbers later on?

purple_posies

They may not have shipped yet and you might get an E-Mail when they have finally shipped.  Also, I have noticed that sometimes when I purchase things online and I don't get an E-Mail with a tracking number, if I sign back into the website and look at the order it'll have a tracking number link.

k_leigh_d

i agree - i'd say in most cases they send an email when it ships and only then would you get a tracking number.

taelir

purple_posies:

They may not have shipped yet and you might get an E-Mail when they have finally shipped.  Also, I have noticed that sometimes when I purchase things online and I don't get an E-Mail with a tracking number, if I sign back into the website and look at the order it'll have a tracking number link.

Yeah, maybe I'll just sign back in to see....the email says the first item has actually shipped.  It's weird.

purple_posies

That is really weird. I would say if you haven't received a tracking number for that item in 24 hours to contact customer service and see if they have information for you. 'Cause you should have a tracking number ... it's Fed Ex.