About ready to tell sprint to kiss my butt

Mrs.McLovin

This is my second attempt to buy new cell phones. The first time the person who answered the phone had difficult speaking and understanding english. He took my order, but no phones.

I call today and no phones had been ordered. The girl took my order (2 phones on my account, dh and me). This girl tells me there is an $18 dollar fee for them to upgrade my phone in their system (per phone) and wants to also charge $12 S&H fee.

Been with Sprint since 2001 and never paid such fees before. I told her I will go to verizon before paying their fees. I'm on hold while she is getting someone on the line who can cancel the fees.

If I didn't get a discount from my work, I would have switched a long time ago.

Parks2Be

We told Sprint to suck it about 6 months ago.  I had nothing but problems with them from day 1.  We're with ATT now and have not had any issues. 

 

jacbre

at least they told you about the fees up front. i worked there for less than 3 months and had so many people call in saying they were never told about them. yes i am with you they suck.

Mrs.McLovin

She spoke really fast when saying those fees. I made me stop and speak more slowly. LOL. When I told her I wasn't paying the fees, she was silent. Guess she isn't used to that.