PISSED at Target formula! So unacceptable!

bim38106

So I switched to Target's "generic" formula about a month ago when we had to switch DD to GentleEase (was using the huge boxes of Similac from Costco before). Well, I just a few days ago switched her to NextStep since she isn't eating too well or liking milk yet...

About 1/2 through the can tonight, I uncovered a nasty THICK 1/2 inch hair in the powder!!!!!!!! So SICK!!! I am seriously pissed right now!!!!!!! I know it's not mine.. It came up when I moved the powder over and I have no hair on my body that looks like that! DH neither.. In their Gentle Ease type formula, in a couple cases, I had found little black spots, but I never really thought anything of it.. now I feel like their formula is not clean at all and I'm thoroughly disgusted and am ready to cold turkey switch DD over to milk!

Seriously I'm fuming! I don't know if I should just return the 1/2 used can tomorrow? Or if I should write them a letter? Or both.. ? It's just so unacceptable! And I'm getting so sick of Target, between this and buying things that end up broken in the box when I open it (DD's b-day present, a caraffe I just bought), and them charging more then sticker prices... I am so fed up w/ their sh!t!

ebb7

That is so nasty!!! I would probably just switch her to milk. Try warming up the milk a bit...that might help her with the transition.

I would try and take the formula back. I've had a hard time returning formula there though (but not just there...Walmart too) because of WIC abuse. (As they explained it to me, I guess some dishonest people get the formula for free and then try to return it for money.) In your circumstances though, I would hope they would take it back without a hassle!

SarahBukisi

i would definately be writing a letter. that is terrible. yuck.

CVC

That is awful!

Isn't there a phone number somewhere on the can?  I'd call them. 

I found metal specks and black specks in similac powdered, called them and they wanted the rest of the container for testing, sent me a pre-paid box to send it back to them.  They also refunded me the money.

zoe_cat

Ew, ick!  I would take it back AND write a letter.  That's too bad, I usually love Target!

SuperCuteBenz

I would be pissed and disgusted about the hair.

However, I also had some black specks in our formula, and when I called I was told that it can happen during the drying process and they aren't harmful. I would just call and ask about the specks.

franciscaz

Dumb question of the night... is it matching hair to someone you know.  The other day I found a long black hair in my NextStep Enfamil can.  Low and behold it was my moms!  There are so many safety measures (for example canners have to have their hair tied back and capped with a hair net and than another cap for security).  I have trouble believing a random hair just wandered in.   If it did that is a very very off anomoly.

Can't Wait To Be A Mama

Ewwww!!! I would do all of the above...unfortunately with Targets past history, it's sad to say I wouldn't be surprised to hear if the don't do much...which is craptastic. I hope they do something for you!