Anyone using Cigna's Healthy Babies program?

JasonsMauiMama

Grrrrrr....

I signed up for my Cigna's Healthy Babies program about six weeks ago. I was assigned to a case manager. She left me a couple messages at home, but always when I was at work. I haven't heard from her in a month.

I've left her at least 6 messages over the past month. Nothing. I received a letter stating that I'm going to be disenrolled from the program for non-compliance.

I'm a bit irritated, to say the least. They pay $150.00 at the end of the program, and every little bit would help right now!

Anyone here have Cigna and is having a GOOD experience with their Healthy Babies program?

knelli

I have been trying to sign up since my BFP.  I called and called and gave them my info and said they would send me paperwork but still haven't seen a thing.  I figured I need to call them today because my 1st tri ends next week and you get more points (rebate) if you sign up in your first tri.

Han17nah39

I enrolled in this program back in December, but had a really hard getting in touch with anyone.  We literally played phone tag for about 3 weeks before I could enroll.  Everytime I called I would get a voicemail which was frustrating.  I just left a message each time I called so that they would know I was at least trying to get in touch with them.  Once I enrolled I got the packet of information pretty quickly.  If I was you, I would keep calling and leave a message (if you haven't already done this).  Good luck and sorry!

Han17nah39

Sorry I just realized that you said you HAVE left messages and still nothing.  Eeek not sure what else to suggest!!

cswinkler

Our insurance just switched to Cigna can you tell me more about this program?

knelli

I would love to tell youmore but there isnt much on their website and everytime I call I get no where.  It sounds like a good idea: they give you info on health, classes, etc. but I haven't gotten anything yet.  Sorry.  I'll try to call again and see where I get.