Medela Warranty question — The Bump

Medela Warranty question

Has anyone had luck getting a new motor for their Medela PISA after the 1 year warranty is up?  I've heard people mention the company has sent a whole new unit if they have issues, but not sure if that's within the warranty period or not.  

Mine is from 2012(used 7 months) and I'm at 6 months with baby #2- the suction is either great or really low.  I've done the regular maintenance- replaced membranes, checked tubing, etc.  I'd prob not buy a new pump now but not quite ready to stop nursing- oh, and I EP, so it's the pump or nothing here!
BFP #1 on 2.13.11, MM/C 04.11.11 @ 12W, 1D
BFP #2 due on 2.17.12 - Happy Birthday Brooks 2.11.12
BFP #3 on 11.14.12, M/C 12.3.12 @ 7W, 1D
BFP #4 due 12.11.13- Happy Birthday Taylor @ 34w, 2d
- 30w+1- pPROM and hospital bed rest till DD comes

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Re: Medela Warranty question

  • I don't know about expired warranty, but they may be able to troubleshoot with you over the phone. I just called them last week when my pump broke and they were very helpful. I wound up being sent a new pump since I was under warranty.

    TTC since April 2011. DH Dx MFI in February 2012. BFP #1: 7.16.12. MMC dx: 8.22.12, D&C 8.28.12, TTC Again November 2012. DH Varicocele repair November 2012; Repeat SA showed "dramatic" improvement February 2013 (awesome!)
    BFP #2: 3.26.13, EDC: 12.7.13. Anya born December 9th, 2013!
  • Have you checked with your insurance company? I got one free through insurance.
    Natural m/c Oct. 2005

    Dx: balanced translocation and LPD

    TTC since Oct 2011

    BPF 02/19/12, EDD 10/31/12, natural m/c 02/28/12 (4w6d)

    IVF (BCPs starting 10/30/12, ER 11/18/12, 5dt of 1 beautiful, healthy embryo 11/23/12)
    BFP 12/02/12, u/s @ 6w,5d showed 2 HBs! Identical twins!!
    Bed rest from 21w-35w due to short cervix, hospital bed rest from 23w-32w due to PTL
    Our rainbows were born 07/19/13 (36w, 5d)

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