We massaged and cleaned them with warm water on a washcloth every couple of hours. Unfortunately, my DD's right duct got infected and we had to go to the hospital. If the crust or goop turns green call your pedi right away!!
All three of my children had clogged ducts. My preemie twins had to have drops in the NICU for a few days. I would massage tear ducts at every feeding when I was nursing them. We also kept saline and cotton squares nearby. it was cleared up in a few days. Now a year and a half later, if they are sick that eye tends to weep a little. My newborn son had a little bit of a gunky eye. It went away with just massaging at eating times in 2-3 days.
DJ has had clogged tear ducts since birth. one has cleared up pretty well but the right one is clogged and has gotten infected. we are hoping it will be better by 9 months.
Re: clogged tearducts
I called the pedi when it happened and he prescribed some antibiotic eye drops. I always clean with a warm, wet cloth. I never use soap.
With the drops it was gone by the next day.