So my DH and I purchased our crib about a month ago now from Target hoping to get it before the holiday (didn't want to bother with delayed shipping). The crib arrived a week later and when we opened the package it was completely destroyed. Dents everywhere and one of the railings was completely cracked in half.
I called Target to try to exchange it and they said they don't do exchanges. They said we had to have it picked up and once it arrived back to them, they would issue a refund and then we can re-purchase the crib. We still haven't recieved the refund and I went online today to find that the crib is no longer in stock.
Not only now do I now have to ship during the holidays but I have no idea when it's coming back into stock. I would go somewhere else but honestly we're getting a really good deal that we can't get anywhere else. I literally want to go to the headquarters, track down the CEO, and wring his neck.