2nd Trimester

BRU registry -- what the heck?

We started our registry last night and I had them print out a copy for me.  Just now as I was going through it, I saw that they took the liberty of putting a few things on there.

1)  On the online registry, it listed "Store-Value Gift Card -- QTY 1" -- I removed this when I got home.  On the print-out it just says, "GC's are welcome" with no requested quantity.  I think people understand they can get me a GC if they want and I don't need to look like I'm asking for them.

2) On the print-out (not online), if something I added has an available protection plan/needs batteries, it lists, "Protection plan/batteries requested."  Does anyone know how to remove this?  We do not buy protection plans on any products --- EVER --- and I don't expect other people to get them for me, either.  I think this is an awful practice for BRU to follow.  What a rude way to upsell!


image

BabyFruit Ticker

Re: BRU registry -- what the heck?

  • Did you start the registry in store? Did you fill out a form? When I did my registry there those were questions that you had to answer on the form. Maybe you didn't answer them and they just took the liberty to assume you wanted them. 

    If you're having problems just call the registry costumer service number. They were very helpful when I had problems with the registry. 

    January 2013 Moms - February Siggy Challenge - My Valentine
    Image and video hosting by TinyPic
    Baby Birthday Ticker Ticker
    Anniversary
    Image and video hosting by TinyPic
  • image Raeily:

    Did you start the registry in store? Did you fill out a form? When I did my registry there those were questions that you had to answer on the form. Maybe you didn't answer them and they just took the liberty to assume you wanted them. 

    If you're having problems just call the registry costumer service number. They were very helpful when I had problems with the registry. 

    I still have the form I filled out (they give it back).  We never discussed the protection plan and it's not an option on the form.  I will be going back and having it removed.  After I posted, I googled and found a post from October on the Baby Shower board where someone similarly complained.  Looks like it is removable, thank goodness.

    What buttheads.


    image

    BabyFruit Ticker
  • gift cards are always a default option on registries. I don't think it's a big deal.
    TTC since May 2012; BFP July 31st, 2012; EDD April 13th, 2013 BabyFruit Ticker BabyFetus Ticker Anniversary
  • image RussianMommy:
    gift cards are always a default option on registries. I don't think it's a big deal.

    While I don't think it's a big deal to say "Gift Cards are welcome," I think it's tacky to say I'm requesting a quantity of Gift Cards like the online registry was showing -- similar to how wedding registries requesting cash are poor etiquette. 


    image

    BabyFruit Ticker
  • to each their own, but i don't think it's really a big deal to get upset about.
    TTC since May 2012; BFP July 31st, 2012; EDD April 13th, 2013 BabyFruit Ticker BabyFetus Ticker Anniversary
  • I could find no way to remove it, even though I checked "no" on the "Are protection plans and batteries welcome on your registry" question. So in the message box I wrote "Please don't feel the need to purchase the protection plans. That message is computer generated & we can't make it disappear." 
    Married 6/08, TTC 7/09
    MC w/ D&C 3/11 ~ 9.5 weeks
    CP/MC 1/12 ~ 5 weeks
    2 IUI's w/ BFN
    IVF 6/12 ~ 8R, 0F ~ Rescue ISCI gave us 3dt of 2 (6 cell, 9+ cell)
    DS born ~ 3/3/13
    IVF 6/14 ~ Operation Sibling ~ 10R, 5F ~ 5dt of 1 Blast
    Beta 1: 1600+, Beta 2: 4588
    Everyone Welcome!
    image image
    Pregnancy Ticker image

  • image RussianMommy:
    to each their own, but i don't think it's really a big deal to get upset about.

    No, she's rightfully upset. I think it's pretty shady of BRU to tack the buyer protection plan onto everything you register for without specifically asking the person who is registering. The whole buyer protection plan is a rip off and tacking it onto a registry is just a way of guilting someone into buying it.

    I also think the gift card thing is really tacky.  I think even the suggestion that "gift cards are welcome" is kind of gross, TBH.  

    Baby Birthday Ticker Ticker Baby Birthday Ticker Ticker
    image


  • Just call the store they can remove it over the phone.
    Anniversary Lilypie Angel and Memorial tickers image
  • image vickel08:
    Just call the store they can remove it over the phone.

    I have to go back to finish my registry, so I'll tell them at the store. 

    I just hope that sharing this with everyone now will help those who still have to register.  Now others can tell them up front to not even THINK about putting it on there if this bothers them.


    image

    BabyFruit Ticker
  • image InkedMegs:

    image vickel08:
    Just call the store they can remove it over the phone.

    I have to go back to finish my registry, so I'll tell them at the store. 

    I just hope that sharing this with everyone now will help those who still have to register.  Now others can tell them up front to not even THINK about putting it on there if this bothers them.

    Do you have a Buy Buy Baby near you?  I just discovered it last year shopping for a friend and it is amazing.  So much more organized and better stocked than BRU and their sales associates are way more helpful, IMHO.  

    Baby Birthday Ticker Ticker Baby Birthday Ticker Ticker
    image


  • Same thing happened to us. We checked no, on the form that asked if batteries and buyer protection plan ok on registry, but it was still on there. I called them and made them take it off.

     

     

     

  • image InkedMegs:
    image Raeily:

    Did you start the registry in store? Did you fill out a form? When I did my registry there those were questions that you had to answer on the form. Maybe you didn't answer them and they just took the liberty to assume you wanted them. 

    If you're having problems just call the registry costumer service number. They were very helpful when I had problems with the registry. 

    I still have the form I filled out (they give it back).  We never discussed the protection plan and it's not an option on the form.  I will be going back and having it removed.  After I posted, I googled and found a post from October on the Baby Shower board where someone similarly complained.  Looks like it is removable, thank goodness.

    What buttheads.

    It was a question on the back of my questionnaire... I said no, this is no. 2 and its just a list of thing we need to keep me on track, plus the completion coupon! 

    image
  • BRU offers this protection plan because they are SUPER strict on their return policy. I personally prefer buybuyBaby because their return policy is just like their parent companies, Bed Bath & Beyond. They are so lenient...basically will take back anything at their stores.

    Began TTC 2011

    08/08/12 First round Femara-BFN
    BFP#1-2nd round Femara 9/10/12-EDD 5/18/13-DD born 5/15/13

    BFP#2-9/26/14-EDD 5/29/15-MMC 10/11/14

    photo a2b5c939-11b4-48fd-826b-03fffae455eb_zps57395b2f.jpg

    December PAL Siggy Challenge - Meanwhile in Canada

    Image and video hosting by TinyPic

  • Thanks for posting about this  i noticed is also when i started y registry there  i had the exact same thoughts that i was somewhat disgusted with them putting i "wanted" the protection plans. When i really do not and i have never got one with anything! I also did the same to remove the gift cards. 
    Baby Birthday Ticker Tickerimage
  • These underhanded things are the reason I registered at Buy Buy Baby, not BRU. I didn't get any of this at BBB. I hate how they push protection plans and batteries and make it seem like you (the mother) wants them...suddenly your guest's $50 budget for a gift turns into a $70 at the counter with minimal added value. If people are generous enough to spend money on me, I'd like diapers, not a scam, please. 
    First Pregnancy due 3/1/13! BabyFruit Ticker
  • image denison2:
    These underhanded things are the reason I registered at Buy Buy Baby, not BRU.

    I wish I could.  I mean I could, the only thing stopping me is the fact that we do not have a brick & mortar buybuyBaby.  I like giving my older relatives/friends the ability to walk into a store and I'm not sure if Target will have enough to offer.


    image

    BabyFruit Ticker
  • image Bliss+Berry:

    Do you have a Buy Buy Baby near you?  I just discovered it last year shopping for a friend and it is amazing.  So much more organized and better stocked than BRU and their sales associates are way more helpful, IMHO.  

    I couldn't agree more! Such a different experience- I actually deleted my entire BRU registry once I went to BBB. Now I'm just doing Amazon and BBB registries.  

    <a href="http://lilypie.com/"><img src="http://lmtf.lilypie.com/FNqNm4.png" width="400" height="80" border="0" alt="Lilypie Maternity tickers" /></a>

    Baby Birthday Ticker Ticker
  • Just for a follow up... an employee from my local store called me today to let me know that they are there if I need anything.  I said, "Oh.  That's great!  You can help me now..." and asked her to remove the protection plan wording.  She said it's removed.

    I was in the store last night, but the girl they had working there does not typically work in the registry department and couldn't get it removed.  How timely of a phone call!  I will go in the store in the next few days and have my registry printed out to be sure it's gone (since the only place it's shown is on the actual in-store print out).


    image

    BabyFruit Ticker
This discussion has been closed.
Choose Another Board
Search Boards