Yesterday I was completely b****** at by my boss. Apparently for something that has been going on for months that I was completely shocked by. I am not perfect and I have my days. It she said I was rude to customers which like I said I have my days but most the time I think I am pretty nice and helpful. I work in insurance and it's been pretty stressful and I have run into situations I have never before but I am not stupid and I know how to be not to be. I don't have a Suzie sunshine voice but I don't recall many times that a customer was pissed off about something I said. It is unreasonable to want something brought to your attention right away so you can recall and fix or just accept a *** out session and verbal warning? She said she was going to wait until my review which she is doing over the next few weeks and I have only been there for 6 months. She compared me to our new girl who has been there for about a month but she's also worked in this setting for many years. I have only for about a year. Before this I had not worked directly with clients in 6 years.