LilyBug does both on a regular basis. I have cut her nails down as far as I can w/o hurting her. But she still manages to scratch up her face. She hasn't worn her mittens since she was a few wks old. I thought about putting them on again, but she is exploring her hands & I don't want to discourage her from doing that. She also pulls her hair. And she's pulling it hard. It doesn't seem to bother her when she does it. I gently pull her little hands down when she does it & but she sticks them right back up there. Anyone experiencing this? Should I just leave her alone as long as she doesn't seem bothered? Any ideas about the face scratching?