If it's not one thing, its another with them. They act as if you don't have any other options as a customer. I am seriously considering putting all my money into the credit union. The most recent situation is that I depositted a check from AFLAC into my account via atm on Saturday. This isn't the first time I've depositted a check from them. But apparently my check is on hold for a week! Funds won't be available until the 18th? Why? Because its some rule that they follow where they send the check to the other account and have to assure that there is money in the other account to cover the check before they release the funds to you. Its a business account, and this isn't the first time I'm depositting from them. Also, if I had known they would hold my money hostage for a week, I would've just cashed the check at Wachovia, the bank the check is issued, and depositted the cash. And the customer service woman's response, sorry, I would be pissed off to if I were you. Ugh.