Can't sleep, Clowns will eat me - What's keeping you up at night? (Long Post)
highbornhunter
member
So I just woke up and fantasized about quitting my job and giving my manager two big middle fingers on my way out the door. I realized I was getting angrier and angrier and that I was not going to get back to sleep no matter how long I laid in bed, so here I am. I was thinking of other places to apply to work, could I make working part-time a few evenings a week once the baby comes work, and over and over again of all the reasons I want to quit. Which briefly and for the sake of getting them out are:
1. I've been with this company 2 1/2 years, still in the same entry level CS position. I have 11 years of call center, customer service and sales experience. I've been a Sales Coach and Training Coordinator. This is the longest I've ever been stuck in an entry level position. And any time the fact that I am dissatisfied and would like to do more is discussed with my managers, I am told "There is a path for advancement here" and then get more work dumped on me. With no change in title or pay.
2. My company is essentially run by an absentee landlord. They were bought out a few years before I came along by an old man who used to run a much larger company, and he runs my company from Wisconsin (we're in PA). All the really cool/interesting positions are in Wisconsin with him (Marketing, Vendor Relations etc). My department has a Sales Manager, an Assistant Sales Manager, and a Sales Team Lead. My department has less than 20 people in it - and not one of us could actually tell you what any of our managers do on a daily basis other than take conference calls and send out an email or two a day. No one spends any time working with the people in my department on performance, motivation, etc. But when something's not going well...
3. We get vague passive aggressive emails that make everyone think they are about to be fired, even if the problem is only with one or two people. I don't know how they determine our "performance" anyway because I've had two calls monitored in 2 1/2 years, I have no specific goals, and I think I had 1 performance review after my first year there. Here's a gem from just this week -
"If I were to give every one of you what has been asked for over the years…..we would have some areas with recliners, some with doors, some with mirrors, some with climate controlled areas, some with birds chirping a happy song, some with a gentle breeze blowing in your hair- while being fed grapes.
As you can see…..this is not doable in this type of Sales/Call Center environment. Each night I leave here…I see that AT & T is hiring…(big building down the street) . I bet their call center environment- REAL start time, REAL ending time, overall flexibility, getting up for breaks, water, bathroom, time off, etc… isn’t as flexible as we are.
But, if you think they are…"
4. And last, they just fired someone who had been with the company a year and a half who is now finding it impossible to make ends meet. She is one of the sweetest, kindest people I've ever met. She's an older lady, and being without work and insurance, she now can't afford two of her prescriptions. I don't know all the details of how she got fired, but I do know it was after an "efficiency expert" had spent a week with us, they dropped her when the manager she is friends with outside of work was away on vacation, and never did I see anyone working with her or training her to help her improve if they found her lacking as an employee. This above all else shows me the powers-that-be value their bottom line over their people.
I've stayed this long because last year I was getting married, this year I'm having a baby, and I have a lot of friends among the staff. Working there day to day is fine. But the thought of putting my baby in daycare for 40 hours a week to go back there makes me feel very angry and resentful. I am planning to start looking while I'm out on maternity leave, but for now it's What's Keeping Me Up at Night.
Sorry this initial post got so long; I just have a lot of my mind very early this morning. (and it's still shorter than that crazy baby shower post from a couple weeks ago) I think this thread could be a good for other things though too - Are you waking up in the night from nightmares? Just need someone to talk to at 4 AM and you don't want to wake your DH/SO? Tell your Bumpies.
Thank you for reading!
Re: Can't sleep, Clowns will eat me - What's keeping you up at night? (Long Post)
I just had to pee and eat a pickle. But that was 2 hours ago, and now I'm just lying here counting baby kicks. Since I'm on West Coast time, I knew a few East'ers would be here to entertain me.
TTC since Sept 2011, Unexplained IF
Oct 12 - Jan 14: 3 clomid/TI cycles, 2 hysteroscopies, 2 IUIs, 1 BFP (MMC @ 12w), 2 more IUIs
Feb 14: Gonal-f + IUI #5 = BFP! (EDD 11/4/14)
Baby boy arrived 11/13/14!
Well this year they made the environment way more competitive which is stressful, they eliminated my department so I'm back on phones (which honestly I'm burnt out on) and this week they told me they want me to no longer be remote. I feel like they're trying to make me quit or something. Just so many major changes at once. I'm just praying my husband finds something better so I can stay home. If not I'll be looking for another job too. Only reasons I have stayed they have taken away. Here's hoping we can just stay home or find something better! Call centers can be hard to work in. BTW my center is so annoying with motivational emails I get approximately 10-20 at least a day. They hate negativity and push positivity 24/7...its so annoying now that I hate my job.
I know you have a lot on your plate right now with baby, so maybe just focus on that for the time being (I mean, yes, you do have a job and it is tolerable -- right?). But once baby comes and is a little older I would certainly be looking for something different.
Once again, sorry you are in this crappy situation.
N14 Nov. Siggy: CELEBRATION!
Nurse told me I could stop taking iron after routine blood work last appointment, but like the other 2 times I've stopped it while prego, the RLS has come back.
Derp, I'm aware my globulin levels NOW test ok indicating no need for iron... they tested ok *because* of the iron I'm taking. It was low before the pregnancy, let's assume it didn't just fix itself in the 3rd trimester.
Ugh, should I wait til appt next Tuesday to resume iron after I talk to doc, or just start back again tomorrow? I can't stand the twitchies!